Answers at a Glance
Frequently Asked Questions
Answers to the questions we're asked most often. Can't find what you need? Contact us directly.
General Questions
What services does Real Team Air Duct Cleaning offer?
We specialize in thorough air duct and HVAC cleaning services, ensuring your home's air quality meets healthy standards. We cater to residential properties in Lee's Summit and nearby areas.
Which areas do you serve?
We proudly serve Lee's Summit, Unity Village, Greenwood, Lake Winnebago, Lake Lotawana, and surrounding communities, maintaining our commitment to the local families we cherish.
Are your technicians licensed?
Yes, our technicians hold the necessary certifications and licenses as required by industry standards, ensuring professional and reliable service.
What payment methods do you accept?
We accept various payment methods including cash, checks, and major credit cards for your convenience.
How can I contact Real Team Air Duct Cleaning?
You can reach us via phone, email, or through the contact form on our website. We're here to address any of your air duct cleaning needs.
Do you offer free estimates?
Yes, we provide free estimates to help you understand the scope and cost of the required services before any work begins.
Is your service family-friendly?
Absolutely, as a family-owned business, we ensure our services are conducted safely and respectfully, always keeping your family's well-being in mind.
Is there a minimum service charge?
While we strive to offer competitive pricing, there may be a minimum service charge to cover basic operational costs, which we discuss upfront.
Scheduling & Appointments
How can I schedule an appointment?
Appointments can be scheduled by calling us directly or through our online booking system for your convenience.
Do you offer weekend or after-hours appointments?
Yes, we offer flexible scheduling options, including weekends and evenings, to accommodate your busy lifestyle.
What is your cancellation policy?
We understand plans change. Please notify us at least 24 hours in advance to cancel or reschedule without any penalties.
Can I book an emergency cleaning service?
Emergency services are available for urgent air quality issues. Contact us immediately to arrange priority scheduling.
How soon can I get an appointment?
We aim to accommodate appointments as promptly as possible, often within a few days of your request.
Can I book a recurring service?
Yes, you can arrange for recurring services on a schedule that best suits your maintenance needs.
Service-Specific Questions
How often should I have my air ducts cleaned?
It's generally recommended to have your air ducts cleaned every 3 to 5 years, though this can vary based on factors like pets and allergies.
What signs indicate my air ducts need cleaning?
Signs include excessive dust, allergy flare-ups, and visible mold or pest infestations inside the ductwork.
What is involved in an air duct cleaning service?
Our service includes a comprehensive inspection, removal of dust and debris, and sanitization of ducts and vents to improve air quality.
Do you clean both residential and commercial properties?
While our focus is primarily residential, we can accommodate small commercial properties upon request.
Can air duct cleaning improve my HVAC efficiency?
Yes, clean ducts can enhance airflow and HVAC efficiency, potentially lowering energy bills and extending system lifespan.
How long does a typical air duct cleaning take?
A standard cleaning usually takes 2 to 4 hours, depending on the size of your home and the complexity of the ductwork.
What equipment do you use for cleaning?
We utilize industry-standard vacuums and brushes designed specifically for safe and effective air duct cleaning.
Will there be any mess left in my home?
No, our technicians take great care to ensure your home is as clean as when we arrived, respecting your space and belongings.
Is air duct cleaning noisy?
While some noise is inevitable due to the equipment, we strive to keep it to a minimum and work efficiently.
Can air duct cleaning alleviate allergies?
Yes, cleaning can reduce allergens like dust, pollen, and mold, thereby improving indoor air quality and potentially easing allergy symptoms.
Pricing & Payment
How is the cost of air duct cleaning determined?
Pricing depends on factors such as the size of your home, the number of vents, and the condition of your ductwork.
Do you offer any discounts?
We periodically offer discounts for new customers, seniors, and military personnel. Check our website or call for current promotions.
Can I get an estimate over the phone?
While we can offer a preliminary estimate based on your description, an on-site inspection provides the most accurate assessment.
Do you offer payment plans?
We understand budget constraints and can discuss flexible payment options to accommodate your needs.
Are there additional fees I should be aware of?
Any additional fees, such as for heavily soiled ducts or difficult access, will be discussed upfront during your estimate.
Warranty & Guarantees
Do you offer a service warranty?
Yes, we stand by our work with a satisfaction warranty, ensuring you receive quality service and results you can trust.
What if I'm not satisfied with the service?
Contact us right away. We are committed to resolving any issues and ensuring your complete satisfaction with our service.
How long does your service warranty last?
Our service warranty typically lasts for 30 days post-service, covering any concerns related to the cleaning performed.
Are there any exceptions to your guarantee?
Our warranty does not cover issues unrelated to our service, such as mechanical failures or external damages post-cleaning.
Safety & Certifications
Are your technicians certified?
Yes, our technicians are certified and undergo continuous training to stay updated with industry standards and best practices.
Do you have insurance?
We are fully insured, providing you peace of mind knowing that we cover any liabilities that might arise during our service.
What COVID-19 precautions do you take?
We adhere to health guidelines by using PPE, practicing social distancing, and sanitizing equipment to ensure your safety.
Are your cleaning products safe?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for your family and pets.
How do you ensure safety during service?
Safety is our priority. We follow strict protocols to protect your home and our technicians, ensuring a secure and efficient service.
Last reviewed:
Lee's Summit, MO
Serving Lee's Summit, MO
Serving Lee's Summit and surrounding neighborhoods. Get directions, call, or book online in seconds.